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Play Like A Pro – Refund Policy

Updated: 12/01/2026

At Play Like A Pro, we want you to feel confident in your investment and get the most out of our programs. We design our products to help guitarists improve efficiently and enjoyably — but we understand that sometimes a product may not be the right fit for every player. This page explains our refund policies for all Play Like A Pro products and services.

1. eBooks

Products: 10-Day Fretboard Freedom, Music Theory eBook, and future eBooks.

Guarantee: 7-Day Money-Back Guarantee

  • If you purchase an eBook and find that it isn’t the right fit for your current level or learning goals, you may request a refund within 7 days of purchase.

  • Refunds are intended for customers who have made a genuine attempt to use the material. We trust you to give it an honest effort.

  • Duplicate or accidental purchases are handled on a case-by-case basis; please contact us for resolution.

  • Once a refund is processed, access to the eBook and any downloadable materials will be revoked.

How to Request: Email [email protected] within the 7-day window.

2. Mini Courses

Products: 10 Days to Fretboard Freedom, Play Smarter, and future mini courses.

Guarantee: 7-Day Money-Back Guarantee

  • If after using the course for up to 7 days you feel it isn’t right for your current level, you may request a refund.

  • Refunds are intended for customers who have made a genuine attempt to follow the course material.

  • Once a refund is processed, your course access will be revoked.

How to Request: Email [email protected] within 7 days of purchase.

3. Play Like A Pro Subscription (PLAP)

Products: Monthly or annual PLAP memberships

Guarantee: 14-Day Money-Back Guarantee

  • If you try PLAP and find it isn’t a fit for your current goals, you may request a refund within 14 days of your first payment.

  • Refunds are intended for members who have engaged with the program in good faith.

  • Once a refund is processed, access to PLAP content and any downloaded materials will be revoked.

How to Request: Email [email protected] within 14 days of purchase.

4. 1-on-1 Online Lessons

  • Payments for personalized online lessons are final and non-refundable due to the one-to-one nature and scheduling commitments.

  • If you need to reschedule a lesson, please email [email protected] in advance. We will do our best to accommodate, but lessons missed without prior notice may not be rescheduled.

5. Important Notes

  • One Refund Per Customer: Each refund policy applies to your first purchase of the product. Repeat purchases are not eligible.

  • Duplicate or Accidental Purchases: If you purchase the same product twice by mistake, email us and we will resolve it promptly.

  • Fair Use & Good Faith: Refunds are meant for players who genuinely find a product isn’t a fit. We reserve the right to refuse refunds if we have reason to believe the policy is being misused.

  • Contact Us: For any questions about your purchase or refund request, email [email protected]. We are here to help you make the most of your learning journey.